[cs_content][cs_section parallax=”false” separator_top_type=”none” separator_top_height=”50px” separator_top_angle_point=”50″ separator_bottom_type=”none” separator_bottom_height=”50px” separator_bottom_angle_point=”50″ _order=”0″ style=”margin: 0px;padding: 45px 0px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][cs_text] [dropcap]W[/dropcap]aste. Once you start to see it, it’s everywhere. It comes from lean thinking, was pioneered by Toyota, and manifests itself in 8 primary ways (see the image below). I want to focus on …

[cs_content][cs_section parallax=”false” style=”margin: 0px;padding: 45px 0px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][cs_text][dropcap]E[/dropcap]ffective team members make a huge difference in the practice since your practice is a service business. Bad hiring decisions often lead to messy firings – or worse, not firing and allowing a bad team member to stay on. Here are some …

[cs_content][cs_section parallax=”false” style=”margin: 0px;padding: 45px 0px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][cs_text][dropcap]E[/dropcap]ffective organizations invest in training. There is a joke where one manager asks another, “What happens if we train team members and they leave?” Training is often very expensive, both in time and money. The other manager then asks, “What happens if we …

[cs_content][cs_section parallax=”false” style=”margin: 0px;padding: 45px 0px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][cs_text][dropcap]I[/dropcap]n a recent training with office managers, we reviewed one of the most important and hardest areas to figure out for any business – people! Fortunately, the most effective management techniques often involve doing less and not more. Command and control management …

[cs_content][cs_section parallax=”false” style=”margin: 0px;padding: 45px 0px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][cs_text][dropcap]D[/dropcap]entists often talk about new patients and how they just need more of them. This raises lots of questions: Why are you not getting new patients? What percentage of your new patients are referrals? What are your marketing benefits? Are your social …

[cs_section style=”margin: 0px; padding: 45px 0px; “][cs_row style=”margin: 0px auto; padding: 0px; ” inner_container=”true”][cs_column style=”padding: 0px; ” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″][cs_text]Welcome! In this blog you can expect high-quality content written by experts in the business of dentistry. We have been working in practices with team members for years and have learned many things the hard way. We pushed through obstacles …