Dental Practice Overhead Breakdown
W e have found that when doctors and team members know how to read an income statement, the practice is likely to know how to operate more efficiently. As Warren ...
Waiting is Waste
Waste. Once you start to see it, it’s everywhere. It comes from lean thinking, was pioneered by Toyota, and manifests itself in 8 primary ways (see the image below). I want to focus on only one: waiting. The Waste Room One loose way to see waste is anything not valued by the customer, or any time spent waiting for the …
Hire Slow, Fire Fast
Effective team members make a huge difference in the practice since your practice is a service business. Bad hiring decisions often lead to messy firings - or worse, not firing ...
Coaching Your Team Members
Effective organizations invest in training. There is a joke where one manager asks another, "What happens if we train team members and they leave?" Training is often very expensive, both in ...
Too Much Management, Too Little Leadership
In a recent training with office managers, we reviewed one of the most important and hardest areas to figure out for any business - people! Fortunately, the most effective management ...
Marketing Your Dental Practice is Not the Same as Advertising
Dentists often talk about new patients and how they just need more of them. This raises lots of questions: Why are you not getting new patients? What percentage of your ...
Daily Huddles – The 10/480 Rule
Effective organizations plan and then execute using the strengths of each team member, whether a football club or Lowe's (go early enough and you will see their whole team planning the ...
Welcome to the Elevate Blog
Welcome! In this blog you can expect high-quality content written by experts in the business of dentistry. We have been working in practices with team members for years and have ...